Shipping policy
Last updated: May 21, 2026
Thank you for shopping with Vonique. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
Order Processing Time
All orders are typically processed within 2–3 business days after payment has been successfully completed.
Orders are not processed or shipped on weekends or public holidays. If an order is placed during weekends or holidays, processing will begin on the next business day.
In cases of severe weather, transportation disruptions, high order volume, or other unforeseen circumstances, shipping and delivery may be delayed until conditions return to normal.
Shipping Time
Estimated delivery time is approximately 30–45 business days depending on your location and local carrier operations.
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors outside our control.
Shipping Fees
- Orders with a subtotal of over $40 USD qualify for free standard shipping.
- Oversized or heavy items may require additional shipping charges based on weight and dimensions.
- Large or heavy items are not eligible for the free shipping offer above $40 USD.
Shipping fees, if applicable, will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you by email.
You can track your shipment using the following tracking platform:
Please allow several days for tracking information to update after shipment confirmation.
Lost Packages
If your package is lost during transit or has not arrived within a reasonable timeframe, please contact our customer support team for assistance.
Email: admin@vonique.shop
We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
Incorrect Address Information
Customers are responsible for providing accurate shipping information during checkout.
Vonique is not responsible for delivery issues caused by incorrect or incomplete shipping addresses provided by customers.
Shipping Address
Vonique
631 Latanier St
Krotz Springs, Louisiana 70750
United States
Contact Information
Legal Representative: Stephanie Sparks
Email: admin@vonique.shop
Phone: +1 225-307-9815
Business Address:
631 Latanier St
Krotz Springs, Louisiana 70750
United States